YOUR NEXT USEFUL STEP
One question.
A clearer plan.
Choose what is on your mind. Leave with what to gather, what to ask and who can help.
MY NEXT STEP: MY PAYMENT CHANGED
Find the line that changed.
Start with the old statement and the new one. You do not need to enter any account information here.
1. Have these nearby
- Your old and new mortgage statements
- Your latest escrow analysis, if one was sent
- The date the new payment starts
2. Ask these questions
- Which part of my payment changed?
- Is any part of the change temporary?
- Who should I contact to correct a billing issue?
3. Start with the right person
Your mortgage servicer is the first contact for an account or billing question. Use the number on your statement.
Explore the payment change tool
Keep private account details and documents out of public email. Nothing on this page enrolls you in a service or sends information to Eric.
Keep your plan going.
Ask the team about your Homebot invitation, a mortgage review target and the next check-in that fits your goals.
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